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Hold out Testing

In the rapidly evolving world of digital advertising, marketers are constantly seeking more effective ways to reach and engage with their target audiences. Key to this pursuit is understanding the intricacies of modeled audiences, conversion optimization algorithms, geo-testing, and incrementality testing. These strategies, when applied judiciously, can significantly enhance the effectiveness of digital campaigns. The Rise of Modeled Audiences One of the most prominent trends in digital advertising is the use of modeled audiences. Platforms like Facebook have led this charge, with a significant portion of their ad spend being directed towards what they call 'broad audiences' - previously known as lookalike audiences. This approach involves creating a pyramid-like structure of potential customers, starting with a seed audience, such as a company's best customers from the past six months. The platform then identifies potential targets, ranking them based on their likelihood to convert. For instance, a fashion brand selling shoes can leverage signals from various shoe-related activities captured by pixels across websites. Facebook's algorithm can identify consumers actively looking for shoes, those who might be interested soon, and a broader audience who generally show interest in shoes. This segmentation ensures that ads are served to the most relevant audience first, enhancing the likelihood of conversions. The conversion optimization algorithm plays a crucial role in determining the effectiveness of a campaign. It operates on a top-to-bottom approach, serving impressions to the most likely buyers first. This strategy aims to achieve strong last-click attribution, improving campaign metrics like CPM (Cost Per Mille) and encouraging increased ad spend. However, it's crucial to note that as you move down the pyramid, the conversion rates tend to decline, leading to diminishing returns in broader audience segments. Geo-Testing: A Strategic Approach Geo-testing offers a practical solution for testing and scaling marketing strategies. By categorizing different states or regions into tiers based on factors like penetration rate and conversion propensity, marketers can execute controlled tests. For example, finding a similar but smaller markets with similar markets as a larger one like California (a tier three state) allows for low-risk testing with scalable insights. This approach enables marketers to extrapolate findings from smaller markets to larger ones, ensuring efficient allocation of marketing resources. Incrementality testing, or holdout testing, is vital in understanding the actual contribution of a specific marketing channel. By comparing control markets (where a particular media, like Facebook, is turned off) with active markets, marketers can measure the true impact of that media on revenue. For example, if a company observes a 26% drop in revenue in the absence of Facebook ads, it can infer that Facebook contributes 26% to its business. The next step involves comparing these findings with platform-reported metrics. If Facebook Ads Manager reports a higher number of conversions than what the incrementality test suggests, the marketer can apply a multiplier to align reported conversions with actual impact. This multiplier becomes a critical tool in ongoing operational reporting, ensuring that marketers account for the true incremental value provided by platforms like Facebook. Choosing the Right Attribution Model Deciding on the appropriate attribution model is another crucial consideration. Whether a marketer relies on platform reporting, Google Analytics, or a media mix model, the chosen method must accurately reflect the impact of different channels. A heterogeneous approach allows for the integration of diverse data sources, offering a comprehensive view of a campaign's performance across various platforms. Diminishing Returns in Marketing The concept of diminishing returns is pivotal in marketing, especially when managing ad campaigns. Imagine your marketing efforts as a pyramid. At the top, the conversion rates are high, but as you progress down, these rates start to decrease. This phenomenon is due to the diminishing impact of each additional dollar spent. The first dollar might bring significant returns, but the next dollar is less efficient, creating a typical curve of diminishing returns.  Consider a scenario where a brand is spending $100,000 a week on advertising. When they double this expenditure, the crucial question is how significantly the returns will diminish. For a new or smaller brand, it’s sometimes hard to see them hit diminishing returns. It could take 6 months to a year before they see it hit them. For larger brands, they can double their spend and barely see a spike in conversions. It’s akin to driving down a mountain; the slope's severity can vary greatly. This uncertainty necessitates rigorous testing to understand where your brand stands on this curve of diminishing returns. Incrementality testing is a powerful tool used to gauge where your campaign is on the diminishing returns curve. It helps to determine how much the returns diminish with increased spending. For example, small and emerging brands might double their ad spend repeatedly without seeing a notable change in returns. This could be due to their large potential audience and the universal appeal of their products, like shoes or t-shirts. In contrast, well-known brands might see a steeper curve, where increased spending leads to higher costs per thousand impressions (CPM) and diminished returns. Testing Strategies There are various testing strategies, like geo testing and split testing, which fall under two primary categories: incrementality tests and scale tests. Geo tests are based on first-party data and offer high control and transparency, making them a preferred choice for many brands. However, third-party platform lift tests also play a vital role as part of a comprehensive testing strategy. Beyond incrementality testing, marketers can employ advanced attribution techniques to refine their strategies further. These include: Marketing Mix Modeling: This technique evaluates the effectiveness of different marketing tactics and channels, helping allocate resources more efficiently. Multi-Touch Attribution: Although complex, this method provides insights into how various touchpoints contribute to conversions. Post-Purchase Surveys: These are increasingly used as a low-fidelity, cost-effective method for initial incrementality assessments. They offer directional insights and can be a stepping stone toward more sophisticated testing methods. As digital advertising continues to evolve, understanding and implementing these advanced strategies becomes increasingly important. The key is not just in gathering data but in interpreting it correctly to make informed, strategic decisions. By mastering the art of modeled audiences, conversion optimization, geo-testing, and incrementality testing, marketers can significantly enhance the effectiveness of their campaigns, ensuring they reach the right audience with the right message at the right time.

Digital Advertising Optimization Geo-Testing Strategies holdout testing Incrementality testing marketing measurement
All Things Scale Testing

In the vibrant and competitive realm of digital marketing, the ability to make informed, data-driven decisions can be the key to success. This is where the concept of split testing, often referred to as A/B testing, plays a pivotal role. What is Split Testing? Split testing, or A/B testing, is a scientific approach in digital marketing where different versions of a marketing element - such as ads, web pages, or emails - are presented to distinct segments of an audience at the same time. The objective is to identify which version drives superior outcomes in terms of engagement, click-through rates, or conversions. This method involves creating variations of a marketing element, randomly assigning these variations to audience segments to ensure statistical similarity, and then measuring performance based on relevant Key Performance Indicators (KPIs). The results are analyzed to determine the most effective version, allowing marketers to base their strategies on solid, empirical evidence rather than assumptions. Why Split Testing? The rationale for employing split testing in digital marketing is multi-dimensional. It enables a transition from guesswork to data-driven decision-making, a critical shift in a field as dynamic as digital marketing. By understanding what truly resonates with the audience, split testing not only improves the user experience but often leads to higher conversion rates, thereby maximizing the return on investment for marketing efforts. This method also serves as a risk mitigation tool, allowing marketers to identify and address potential issues before fully committing resources to a campaign. Furthermore, it fosters a culture of continuous improvement and learning, as marketers consistently test new ideas and refine their strategies based on real-world audience feedback. Core Principles of Split Testing In the intricate world of digital marketing, split testing is anchored on several core principles that guide its successful implementation. At its foundation lies the model audience pyramid, a conceptual framework that categorizes audiences from the broadest at the top to the most targeted at the bottom. As marketers navigate this pyramid, they encounter varying layers of audience specificity. Typically, the conversion rates tend to diminish as one moves deeper into the pyramid, where the audience becomes more defined and potentially more valuable. Another vital principle in split testing is the adoption of Randomized Controlled Testing (RCT). This approach mirrors the rigors of clinical trials in medicine, where different marketing treatments are randomly assigned to segments of the audience. This random assignment is crucial as it ensures an unbiased evaluation of each treatment's effectiveness, providing a clear picture of their impact. Hierarchical sampling is also a cornerstone principle in split testing. Unlike simple random sampling, this technique involves categorizing the audience based on distinct characteristics or behaviors. It is especially useful in handling large and diverse audience sets, allowing for more targeted and relevant testing scenarios. This method enables marketers to focus their efforts on specific segments of the audience, ensuring that their testing is as efficient and effective as possible. Together, these principles form the bedrock of split testing, providing a structured approach to understanding and engaging with various audience segments. By adhering to these principles, marketers can ensure that their split testing efforts are not only methodical but also yield valuable insights that drive campaign optimization and success. Practical Applications in Marketing In the realm of digital marketing, the practical applications of split testing are varied and impactful. This approach is especially crucial in determining the most effective strategies for campaign management and optimization. One significant application is scale testing. This involves methodically increasing the budget of a campaign to discern the point at which the returns begin to diminish. It's a strategic process of balancing investment against returns, aiming to discover the optimal spending level where the investment yields the highest returns without wastage. Another crucial application is in the realm of creative testing. Marketers test various elements of their ad creatives - ranging from images and copy to calls to action. The goal is to identify which combination of these elements resonates most effectively with the target audience. This approach is instrumental in enhancing the appeal and effectiveness of marketing messages. Optimization strategy testing is yet another important application. Marketers experiment with different campaign strategies, such as varied bidding methods or targeting criteria, to ascertain the most effective approach. This experimentation helps in maximizing conversions and optimizing the Return on Ad Spend (ROAS), ensuring that each campaign delivers the best possible results. Attribution testing also plays a vital role. In this approach, marketers use split testing to find the most effective attribution model for their campaigns. This might involve determining the best look-back window for attributing conversions or comparing the efficacy of different types of conversions, such as click-through versus view-through. This nuanced analysis aids marketers in understanding and crediting the right interactions that lead to conversions. These diverse applications underscore split testing's role as a versatile and indispensable tool in a marketer's arsenal, helping to fine-tune campaigns for maximum impact and efficiency. The Split Testing Process Audience and Campaign Selection - The first step is choosing the right audience segments and campaigns, guided by factors like the rate of audience penetration and ad exposure frequency. Budgeting and Experiment Design - Post-selection, it’s crucial to estimate the budget for each test segment and design the experiment considering factors like duration and scale factors (e.g., 2x, 3x budget). Implementation and Analysis - The test is rolled out, often via an ad platform’s API for enhanced flexibility. Data is collected and scrutinized throughout the testing phase to assess each variant’s performance. Interpreting Results - The final and most crucial step is deciphering the results. Key metrics like conversion rate, ROAS, and CPA (Cost Per Acquisition) are analyzed to determine which campaign variant outperformed and why. Split testing stands out as a pivotal tool in the arsenal of a digital marketer. By systematically examining different facets of a campaign, marketers can unlock valuable insights into audience behavior, optimize spending, and drive superior results. The essence of successful split testing lies in a strategic approach, a solid grasp of statistical principles, and the agility to adapt based on empirical evidence. As the digital marketing landscape continues to evolve, split testing remains an indispensable technique for staying ahead in the game.

Digital Marketing Optimization Incrementality testing marketing measurement scale testing Split Testing Strategies
Marketing Objectives Are Fluid

The Difficulty of Accepting A New Reality In a world driven by data and performance metrics, understanding the incremental impact of media investments such as advertising on platforms like Facebook, is essential for businesses seeking growth and efficiency. The conversation about the real cost of customer acquisition (CPA) and the scalability of media spends is not just theoretical but rooted in the daily challenges faced by marketers. The cost to acquire a customer is not just a number; it's a dynamic metric that encapsulates the effectiveness of marketing strategies. Determining a CPA that reflects true incremental value is critical. For example, a business might identify a sub-$65 incremental CPA for customer acquisitions on Facebook, which may seem like a victory. However, the deeper question is how scalable this figure is. Can the business increase spending by 30% and still maintain a CPA under $100? This is where the conversation turns from simple number-crunching to strategic planning. Scaling Media Spend: A Delicate Dance Scaling media spend is akin to a delicate dance where one must balance the budget with potential diminishing returns. The concept is straightforward: if the CPA is under a certain threshold, it's time to scale. But how much? Can you scale by 50%? Or should it be 70%? The intricacies of these decisions are profound because they can fundamentally alter the outcome of your marketing activities. Marketers must consider if adding a new test cell to gauge the impact of increased Facebook spending could provide valuable insights. It's a strategic move to understand not just the current value of an investment but also its future potential. The "Oh, Sh*t" Moment in Marketing Every marketer knows the "oh, sh*t" moment—it's when the unexpected arises, and you must question the sustainability of your current growth trajectory. Is the performance level you believe you are at actually where you stand? This juncture is pivotal and having a trusted advisor who can present a clear representation of the numbers is invaluable. It's about peeling back the layers of data to reveal the true state of business performance. The role of a consultant in the marketing space is often to anticipate the unexpected. One might enter a room with the intention of discussing scaling strategies for a revenue target, only to find that the conversation quickly pivots to evaluating the fundamental worth of current spending. This is a common scenario, one that speaks to the dynamic nature of marketing consultancy. It's not just about having the answers but also about asking the right questions and being prepared to switch gears when necessary. The transition from making assumptions to creating robust test designs is where the consultancy skill set truly shines. Drawing on experiences from prior engagements, consultants learn to craft clear outlines of the objectives and testing matrices. This meticulous approach helps clients visualize the pathway from data to actionable insights. Crafting these detailed plans is not just about delivering a presentation; it's about building a muscle—a muscle that gets stronger with each challenge and each solution provided. Building a Consulting Muscle In essence, becoming proficient in this area of marketing is about developing a muscle that strengthens over time. It's about continuous learning, adapting, and preparing for the unforeseen. It requires a deep understanding of both the granular details of test design and the broader strokes of strategic planning. For businesses looking to navigate the complex landscape of media investment and for marketers aiming to hone their consulting skills, the conversation is ongoing. It's a rich blend of analytics, strategy, and adaptability—a trifecta that is essential for thriving in today's ever-evolving market. The world of marketing is fraught with challenges, but with the right tools, expertise, and mindset, it is possible to turn these challenges into opportunities for growth and learning. Whether it's determining CPA or scaling investments, the ultimate goal remains clear: to understand and harness the incremental impact of media for sustainable business success.

advanced attribution metrics Incremental Cost Per Acquisition Marketing Consultancy Best Practices marketing measurement Scaling Media Spend Strategies
Benefits of a Post Purchase Survey

The Attribution Conundrum: In the fast-paced world of digital marketing, comparing the attribution of different advertising platforms can be a daunting task. Eli, a seasoned growth marketer, shared his unique and effective approach to solving this challenge. Even without advanced techniques like incrementality tests and marketing mix modeling, Eli found a way to allocate budgets efficiently and make data-driven decisions for his campaigns. Eli faced a significant hurdle when comparing attribution of Facebook and TikTok ads. These platforms, even while sharing the same attribution window, had vastly different attribution models. Facebook and TikTok use their data in distinct ways, resulting in different Return on Ad Spend (ROAS) and Cost Per Acquisition (CPA) numbers Eli's Solution: Post-Purchase Surveys Lacking the resources for complex tests, Eli turned to post-purchase surveys as a solution. Immediately after a customer purchased, they were presented with a survey asking where they had heard about the brand. Two crucial options were Facebook and TikTok, which Eli considered as comparable channels in terms of purchaser influence. The post-purchase survey provider supplied Eli with valuable data, including the number of orders, revenue, and the last click channel. He also emphasized the importance of response rates, recognizing that not all customers would fill out the survey. Eli's calculations started by extracting the revenue from survey responses. Given that only 42% of new customers filled out the survey, he needed to extrapolate the data to represent his full universe of prospects. To achieve this, he divided the revenue for Facebook and Instagram by the response rate. This provided him with an "implied ROI" for these channels. Eli repeated the same calculations for TikTok, giving him an apples to apples comparison and a method for making more informed budget allocation decisions. Though the method wasn’t perfect, this technique allowed him to validate data and identify anomalies. Triangulating Marketing Measurement: Eli's case study illustrates how growth marketers, particularly in smaller direct-to-consumer (DTC) brands, can gain an edge by being nimble and data-driven. An approach using post-purchase surveys alongside other measurement techniques allowed Eli to optimize his limited budget. The lesson for all marketers is that there is no one-size-fits-all answer in today's marketing measurement ecosystem, and the path to truth lies in navigating and normalizing data from various sources. This approach can help teams “gut check” results from platforms -  Eli and his team were cautious about accepting the results seen in the platforms at face value, as they seemed "too good to be true."  Using surveys to validate attribution allowed them to investigate further to ensure the data's accuracy in an ongoing manner. Lastly, Eli’s experience clarifies that collaboration is an essential aspect of any marketer’s role.  Though marketing, analytics, customer experience, and other teams may live in different departments, their alignment and collaboration are key to understanding attribution and optimizing their marketing efforts. Eli's innovative approach to marketing attribution, along with constant data-driven exploration of marketing practices, showcases the agility and resourcefulness needed to thrive in today's competitive marketing landscape. Have a look at the Perfect Jean Case Study exploring Post Purchase Survey taught by Eli Esagoff.

Attribution Strategies for DTC Brands marketing measurement post purchase survey TikTok vs Facebook Advertising Comparison
Incrementality Testing: Work Flow Deep Dive

The fundamental rule of marketing is that approaches and strategies employed can make or break the effectiveness of a campaign. One of the pivotal elements that often goes unnoticed, yet plays a critical role, is the art of testing – a domain that combines analytical rigor with creative problem-solving. Setting Objectives and Crafting Requirements At the outset, it's crucial to understand that testing is not just about following a set of predefined steps; it’s about setting clear objectives and transforming these into actionable requirements. This task, though seemingly straightforward, involves navigating through a maze of stated and unstated needs. Often, the journey begins with engaging leaders to outline their explicit objectives. However, as the conversation with these stakeholders unfolds, it becomes apparent that what's on the surface may only be the tip of the iceberg. The real challenge lies in discerning the actual goals that might be entirely different from those initially presented. Delving into testing specifics, particularly in geo match market testing, uncovers layers of complexities. It’s like peeling an onion, where each layer may trigger a different response, revealing hidden angles and unforeseen challenges. The articulated objectives of leadership may lead down one path, but the discovery process could take a sharp turn, revealing a need to test something completely unexpected. This is where the rubber meets the road for practitioners, consultants, agencies, and vendors alike. The nuanced understanding required to extract the real testing objectives from a discussion is similar to a detective unraveling a mystery. Skits as Learning Tools To navigate this complexity, role-playing exercises serve as a creative way to distill requirements and explore different perspectives, from a nascent direct-to-consumer (DTC) brand to a well-established fashion giant. In these skits, participants step into the shoes of key stakeholders – such as a CEO of a burgeoning DTC brand or a CMO of a mature fashion brand. By dramatizing these roles, the participants get a taste of the challenges and decisions these executives face. By bringing these characters to life, learners can experience firsthand the complexities of defining testing requirements in a dynamic and often ambiguous market environment. Reflection and Applicability Reflecting on these exercises provides rich fodder for discussion – how does this feel in a corporate setting? How can these insights be applied to different situations that practitioners face? By reviewing recorded sessions and diving into discussions, learners can gain a multi-dimensional view of the objectives-to-requirements process, applicable across a broad spectrum of real-world situations. Testing in marketing is fraught with hidden challenges and requires a blend of sharp analytical skills and creative thinking. The process of setting objectives and defining requirements is an iterative, exploratory, and sometimes circuitous journey. Learning to uncover the true needs behind a set of stated objectives is an invaluable skill for anyone in the marketing space, one that demands not just expertise but also empathy and insight. Through innovative teaching methods and real-life simulations, marketing professionals can arm themselves with the acumen needed to navigate these waters successfully.

Incrementality testing
Harnessing Counterfactual Prediction for Strategic Decisions

In the fast-evolving realm of digital marketing, the ability to predict and measure the impact of advertising campaigns holds paramount importance. Geo-lift analysis has emerged as a powerful tool in this context, enabling marketers to gauge the efficacy of their campaigns with precision. Through a deep dive into the specifics of a geo-lift analysis package, we can glean insights into the process of making data-driven, counterfactual predictions. The Underpinnings of Geo-Lift Analysis Geo-lift analysis is predicated on the concept of geo-experimentation, where different geographic regions are exposed to varied marketing interventions to observe potential variances in performance metrics such as conversions or sales. A year or two of conversion data, segmented on a daily or weekly basis, forms the backbone of such an analysis. This granular approach to data segmentation allows for a nuanced understanding of market behavior. The preparation phase in geo-lift analysis is critical. Input data must be formatted to suit the requirements of the analysis package, necessitating a clear definition of data sets, time periods, and geographical markers. Once the data is formatted, visualizing it and inspecting for abnormalities is vital before proceeding to predictive modeling. Anomalies, if present, can significantly skew the analysis, necessitating careful scrutiny. Designing a geo-test is a strategic exercise that requires deciding on the number of geos to include, the duration of the test, and the selection of test and control markets. Utilizing synthetic control models, the package assists in simulating various scenarios, helping to forecast the outcomes of different configurations on market performance. This foresight is instrumental in crafting robust test designs that yield reliable predictive results. Analyzing Results with Counterfactual Predictions Post-experiment analysis is equally crucial. Incorporating observed data from the test period into historical data allows for a comparative study of expected versus actual performance. A crucial step here is to confirm the significance of the results through p-value analysis. Only results with p-values below the threshold of 0.1 (assuming a 90% confidence level) are deemed significant enough to inform decision-making processes. Visualization tools can help shine a light on the dynamics between control and test geos over time. Incremental conversions and lifts are plotted, providing a visual representation of the campaign's impact. These visuals serve not only as confirmation of successful test design but also as a medium for communicating results to stakeholders in an approachable way. The real test of geo-lift analysis, however, lies in its translation to business decisions. The alignment (or lack thereof) between different methodologies—like difference-in-differences estimates, linear models, and time series predictions—can lead to varied interpretations. The disparity in estimates, which may seem trivial from a statistical standpoint, could translate into significant differences when applied to business strategies, thereby underscoring the need for calibrated, context-aware decision-making. An astute marketer must balance the precision of algorithmic predictions with the nuance of human judgment. When control markets exhibit atypical trends, the integrity of the analysis can be maintained by adjusting the selection or discarding outliers as needed. This interplay between algorithmic suggestion and human discretion is critical in obtaining an accurate representation of the market's response to advertising stimuli. Embracing Complexity and Nuance in Geo-Lift Analysis The journey from data ingestion to actionable insights is laden with complexity. One must navigate through the intricacies of data science with an unwavering commitment to integrity in analysis, especially when under pressure to deliver favorable outcomes. The combination of data science and marketing wisdom ultimately yields the most potent results, enabling marketers to execute campaigns that are not only data-informed but also strategically sound. As we move toward a more data-centric marketing era, the ability to harness such analytical tools will become increasingly crucial. The interdependence of data science and marketing expertise, coupled with the power of visualization, creates a robust framework for understanding and leveraging geographic trends in marketing. With ongoing advancements in analytics, the prospect of plug-and-play solutions becomes more tangible, albeit still reliant on the critical eye of the marketer to discern the narratives behind the numbers.

Counterfactual Predictions in Advertising Data-Driven Marketing Strategy geo lift analysis
Marketing Funnel: Influence on Marketing Measurement

Understanding the Marketing Funnel Today more than ever, it’s crucial to understand the intricate relationship between marketing measurement and the marketing funnel. The funnel concept guides marketers from broad-reaching methods to targeted approaches like retargeting, moving potential customers from awareness to consideration and finally to purchase. Measuring marketing effectiveness is a complex task, requiring a mix of methodologies tailored to different audience segments and stages within the funnel. Levels of the Marketing Funnel The marketing funnel serves as a foundation for understanding the effectiveness of various advertising channels, from linear TV's broad reach at the top of the funnel to the narrow, focused efforts of retargeting campaigns aimed at users with demonstrated interest. Each level of the funnel serves a distinct purpose, with corresponding metrics and measurement strategies that align with the audience's stage in their journey. Types of Measurement Tactics Broadly, measurement tactics are categorized into two types: base and advanced attribution. Base attribution covers the direct data obtained from platforms, web analytics, mobile marketing platforms (MMPs), app attribution vendors, and direct mail reporting. Advanced attribution, on the other hand, delves deeper, using marketing mix modeling and various testing methodologies to parse out the impact of specific marketing efforts. Advanced Measurement Methods Geo-testing and split-testing are examples of advanced methods that gauge the performance of marketing actions by comparing results across different geographic regions or among varied audience samples. These methods provide a clearer picture of a campaign's effectiveness beyond the immediate data points. The Power of Post-Purchase Surveys One often overlooked tool that straddles the line between base and advanced attribution is the post-purchase survey. This method asks customers directly where they heard about a product or service, offering a straightforward and often insightful look into customer awareness. The simplicity of this technique can yield robust insights, allowing brands to attribute sales to marketing efforts effectively and pressure-test assumptions about acquisition sources. Understanding Attribution Multipliers Attribution multipliers are essentially coefficients used to give weight to different marketing channels based on their expected impact on consumer behavior. When calculating these multipliers, marketers analyze data from testing against baseline conversions to evaluate the additional lift that marketing efforts contribute. Strategic Imperative for Modern Marketers Understanding marketing measurement in the context of the funnel is a strategic imperative for modern marketers. By harnessing the power of both base and advanced attribution methods, and considering the nuances of attribution multipliers, businesses can better navigate the complexities of the digital landscape and drive meaningful growth. Learn more in our Self Paced Advanced Attribution course.

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Mastering Digital Marketing with Advanced Attribution: A Tactical Guide

The transition from modeling and measurement to tactical action within digital marketing is often riddled with challenges. The final numbers—those showing effectiveness, reach, and return—may prompt a daunting realization that past strategies need a revamp. Today we’ll navigate through the complexities of applying advanced attribution methods to overhaul marketing strategies, using detailed examples to illustrate these points. The Realities of Marketing Attribution Marketing attribution is an essential, though sometimes convoluted, aspect of any marketer's playbook. It's the process that connects the dots between the spend on marketing channels and the resulting business outcomes. In digital marketing, where the terrain shifts as rapidly as the online audience's attention, the right attribution model can mean the difference between a profitable campaign and a costly misstep. From Insights to Action For many direct-to-consumer (DTC) brands, Facebook prospecting is a cornerstone of their digital strategy. The process usually starts with a solid understanding of the attributed metrics provided by the platform—these are the self-attributed ROAS figures that Facebook provides based on its tracking. However, these numbers often tell an inflated story. By applying a multiplier that corrects for various biases and external factors, we arrive at a more accurate measure of Facebook's actual contribution to revenue. For instance, suppose a brand has been attributing $800,000 in revenue to Facebook prospecting. Upon applying an advanced attribution model that accounts for overlaps and cross-channel influence, the brand might find that Facebook's true contribution is only 70% of that amount. The 'haircut' this revenue takes would mean adjusting the figure down to $560,000. This new number—when divided by the same media spend—yields a more modest, yet more realistic ROAS. These adjusted figures force a strategic shift, prompting marketers to reassess the scale and efficiency of their Facebook spend. Non-brand search is another critical area, but one where brands often under-invest due to misleading data from traditional last-click attribution models. A test showing the true value of non-brand search can justify shifting more budget into this underestimated channel. For example, a Google platform might report $200,000 in revenue from non-brand search. By applying a larger multiplier based on incremental value—say, 80%—the adjusted revenue figure would be $160,000. When this new figure is set against the actual spend, the resulting ROAS could inform a more strategic deployment of search ad budgets. Emotions and Economics: Setting Marketing Goals The emotional attachment to certain channels can cloud judgment. When confronted with data that challenges long-held beliefs, marketers must navigate the emotional response to strategic change. In setting marketing goals, many teams rely on a variety of rationale—from intricate spreadsheets to goals inherited from past campaigns or even finance department mandates. The key is to establish goals that can adapt as new attribution data comes to light, ensuring strategies stay aligned with the most current and accurate picture of performance. Step by Step: The Road to Optimization Optimizing a digital marketing campaign can be distilled into three primary steps: Applying Results to Attribution: After adjusting platform reporting with multipliers, you obtain advanced attributed ROAS, which serves as a truer performance indicator. Comparison Against Goals: Align the new data with organizational goals to make informed decisions about where to scale back or invest more heavily. Budget Optimization: Allocate resources across the campaign portfolio, considering both large-scale and micro-optimizations within each platform. The granular details of optimizing within platforms like Facebook and Google Ads are where strategic decisions come to life. On Facebook, optimization may involve adjusting campaign settings to better align with advanced attribution findings. This could include setting caps on daily ad spend, tweaking CPM bids, or expanding target audience definitions to scale up prospecting efforts. For non-brand search, the optimization may start with refining keyword strategies within Google Ads but extend to enhancing the landing page experience to improve conversion rates. From adjusting CPC bids to optimizing ad formats and even iterating on website design, every tweak is aimed at squeezing out incremental performance gains. Organizing campaigns with granularity ensures that future optimizations are possible. By setting up separate campaigns for different audience segments, marketers can more accurately measure and compare performance, making it easier to allocate budgets and tailor strategies to each segment's unique behaviors and responses. The Advanced Attribution Advantage Advanced attribution isn't just about better measurement—it's a holistic approach to marketing strategy. It empowers marketers to make decisions grounded in data and devoid of the biases that often skew perception. Whether it's scaling a Facebook campaign or refining a keyword strategy for non-brand search, the aim is to employ a methodical, data-driven approach to every marketing decision. As we continue our evolving journey in the digital marketing domain, let's leverage advanced attribution not just as a tool for measurement, but as a strategic ally in our quest for marketing efficiency and effectiveness. With this approach, digital marketing stops being a gamble and becomes a calculated, continuously improving enterprise. Learn more through our Advanced Attribution Foundations short course. 

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Opportunity Analysis: Unlocking Strategic Digital Marketing Investment

Understanding the landscape of customer acquisition costs (CAC) and incremental CAC (iCAC) in digital marketing isn't just about budget allocation—it's about strategic growth and market capture. Opportunity analysis can serve as the guiding light for informed decision-making in advertising spend. When a brand considers scaling its marketing efforts, opportunity analysis is the pivotal tool to navigate this expansion. By assessing the cost-effectiveness of various advertising platforms, opportunity analysis can reveal where your dollars can have a higher impact and which channels you can pull spend from. Profit or Growth: The Strategic Decision Informed by Opportunity Analysis Opportunity analysis isn’t just about finding the cheapest way to acquire customers—it is about aligning investment with business objectives. While some brands might prioritize demonstrating growth potential, others may choose profitability. Opportunity analysis serves as a critical component for this decision, offering a data-informed pathway to achieving the chosen end goal. Opportunity analysis is the strategic engine that drives smart investments and underpins successful scale-ups, underscoring the necessity of deep analysis, beyond the apparent data, to uncover the real story behind numbers. It is a story about where and when to place bets in the marketing game—a game that requires skill, strategy, and a bit of savvy speculation. In digital marketing, where every dollar counts, brands face the challenge of ensuring their budget allocation directly contributes to strategic growth and market penetration. Opportunity analysis serves as the vital tool to unlock this potential, guiding marketers to informed decisions that maximize return on investment. The Process of Conducting an Opportunity Analysis Opportunity analysis begins by taking your advanced attribution multiplier and segregating baseline sales—the portion of customer inflow that occurs without paid media influence—from media-influenced sales. Analyzing past advertising data will show that only a portion of your sales are influenced by paid efforts, leading to an adjusted perspective on the true cost of acquiring a new customer. A brand looking at their data through a base attribution lens the cost to acquire a new customer seemed straightforward: $57 per customer. However, with a deep dive into the data, including platform-specific nuances and multi-touch attribution (MTA) systems, the CPA swelled to $119. This inflation underlines how different attribution models can drastically alter CPA perception. CAC is the broader measure of total media spend over total new customers acquired, but iCAC fine-tunes this by considering only the new customers driven by media spend. Here, the baseline understanding is crucial, suggesting that a significant portion of business comes from non-paid media sources. In pursuit of growth, brands will face diminishing returns—a point where each additional dollar spent yields less than the previous one. Through opportunity analysis you can find the thresholds of efficient spend and the pitfalls of uncalibrated scaling. This predictive foresight allows brands to move forward with a refined strategy that would likely avoid the inefficiencies typically associated with ad spend saturation. Taking Action on Opportunity Analysis Opportunity analysis is not a static strategy; it's a vital, ongoing exercise that equips brands with the insight to make informed decisions and pivot as needed. Are you making the most of your marketing spend? Does your strategy consider the nuanced dance between growth and profitability? As you ponder these questions, remember: opportunity analysis is your guide. Now is the time to leverage this approach, transforming data into actionable growth plans.

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